Hero Motocorp — black smoke coming and engine sounds

 
3 Reviews
Visakhapatnam, Andhra Pradesh, India
 chappidi shankar rao on Feb 3, 2019
I have purchased a hero karizma zmr 2014 model in feb-2015 from sri shiva shankar hero showroom visakhapatnam. My bike has some very critical problem with the engine, and it is a manufacturing defect. I am facing it from the beginning when i bought the bike. And i have visited about 18 times to the service centre regarding the problem, but i have not received much of a response from the service centre. Present engine noise sounds and black smoke came out. Service person checked and engine was boar problem. Need to change the boar. I have bought this bike 4 years completed feb-2019. I have an 5years engine warranty, please provide information what can i do

Complaint Status


[Feb 04, 2019] Hero MotoCorp customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Dear Sir,

We regret the unpleasant experience. We request you to kindly share your Mobile number with us on Email ID app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp
My mobile no:[protected], [protected]
Please tell me about the status of my complaint

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    2%
    Complaints
    3140
    Pending
    0
    Resolved
    62
    phone
    +91 11 2614 2451
    +91 11 2614 4121
    location
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
    Hero Motocorp - black smoke coming and engine sounds