Hero Motocorp — black smoke coming and engine sounds

3 Reviews
Visakhapatnam, Andhra Pradesh, India
 chappidi shankar rao on Feb 3, 2019
I have purchased a hero karizma zmr 2014 model in feb-2015 from sri shiva shankar hero showroom visakhapatnam. My bike has some very critical problem with the engine, and it is a manufacturing defect. I am facing it from the beginning when i bought the bike. And i have visited about 18 times to the service centre regarding the problem, but i have not received much of a response from the service centre. Present engine noise sounds and black smoke came out. Service person checked and engine was boar problem. Need to change the boar. I have bought this bike 4 years completed feb-2019. I have an 5years engine warranty, please provide information what can i do

Complaint Status

[Feb 04, 2019] Hero MotoCorp customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0


Dear Sir,

We regret the unpleasant experience. We request you to kindly share your Mobile number with us on Email ID app.[protected]@heromotocorp.com for our representative to connect with you.

Team Hero MotoCorp
My mobile no:[protected], [protected]
Please tell me about the status of my complaint

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    Hero Motocorp - black smoke coming and engine sounds