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[Resolved]  Hero Motocorp — Bouncing Charges

Automated acknowledgement: Your query has been received
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HFCL Customer Care
Jun 11, 2021, 3:55 PM
to me, [protected]@2o115au6rqskv30yvmwmd10vvb0p9igxxg08luhr3xa5kq4ffn.6f-271tvuay.ap4.a...

Dear Customer,

Thank you for your email received on "11/6/2021". This is an automated acknowledgement to your email.

At Hero Fincorp we are committed to secure your personal information. If you are an existing customer we request you to kindly validate your identity as this will enable us to act upon your query at earliest.

Kindly provide at least 3 of the below mentioned details as provided by you at the time of loan application. We appreciate your time and your cooperation

You may kindly ignore this, if information provided by you in the original message has qualified at least 3 verifications as listed below or if you have already reverted to automated message from us.

Loan Account Number or Application Id (Any one has to be Mandatory)

Customer Full Name : ANIL KUMAR

D.O.B :[protected]

Registered Mailing Address : INDRA NAGAR AWADPURA KAMPOO GWALIOR NEAR BHOORI MATA KA MANDIR AWADPURA KAMPOO LASHKAR GWALIOR GWALIOR, 474001, GWALIOR, MADHYA PRADESH, INDIA

Location :

Contact Number : [protected]

Please note the following-

-Loan Account Number or Applications Id Validation is mandatorily required for all existing customers.

- After all necessary validations, customer service team shall get back to you with an interim response within 2 business days from receipt of your original request.

-The company respects and protects your confidentiality and in absence of authenticated information we will refrain from giving out any information to a third party. We assure you of a diligent service at all times. Warm Regards,

Customer Service Team Hero Fincorp Limited
CaseRef#5000K00002OhY9u#ref:_00D6F271TV._5000K2OhY9u:ref

Anil Kushwaha
Jun 13, 2021, 4:59 PM
to HFCL

Dear HFCL

Thank you for your mail.

My loan details are as follows,

Application no. # 2995238

LAN # GWLTWL[protected]

Customer Full Name : ANIL KUMAR

D.O.B :[protected]

Registered Mailing Address : INDRA NAGAR AWADPURA KAMPOO GWALIOR NEAR BHOORI MATA KA MANDIR AWADPURA KAMPOO LASHKAR GWALIOR GWALIOR, 474001, GWALIOR, MADHYA PRADESH, INDIA

Thanks & Regards

Anil Kumar
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May 2, 2022
Complaint marked as Resolved 
Mere dwara hero company ko bahut email kiye gaye or complaint ki gai lekin meri koi bhi query solve nahi hui
Hero MotoCorp customer support has been notified about the posted complaint.
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Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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