Hero Motocorp — charging point not working its working only when engine start.

Address:Bokaro, Jharkhand

Dear sir
I have purchase a scooty hero mestero edge as on 04 april 18. And i face some problem with a long time that in side of scooty charging point is not work so i visit 2 time hero power moter showroom sector 4 bokaro jharkhand and said the problem. 1 st time his working staff checked and said that the charging point working (Without testing) but don't charge during running condition because running time voltage suplly is very high so may be your phone will blast. So i can not charge during running time. But after off the engine the charging point not work.
Then i visit 2nd time during servicing i reply same problem said to him he checked 1 another mestero edge but they were not working and in hero dute this service is working properly. So he reply that you charge your mobile during running time but they have no any answer that if running conditation my phone will be blast who is responsible for this. Pleasee reply. When purchase time her worker said the charging cable working both time (Engine off or on)
If they said i purchase hero dute. I[censored] aggry with this pleasee reply thanks
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