Hero Motocorp — complain about dealer mondal automobiles and his workshop manager mr. bhola.

Address:

JOYNAGAR MAJILPUR, SOUTH 24 PARGANAS., Kolkata, West Bengal

Dear sir,
Myself soumen saha residing at joynagar majilpur, south 24 parganas. I have purchase a maestro edge from mondal automobiles (Sub dealer) from joynagar under srikrishna automobiles at baruipur for the month of january 17th 2019. But after one week i am facing starting problem and several time i went mondal automobiles workshop but they dont solve this problem. On 2nd june when i change the old lubricant they change it but rest of new lubricant (250gms mostprobably) they dont return me. And they dont called me about it and i noticed one red spot show the silencer pipe and i have asked about it to the workshop manager mr. Bhola he told me rust come to the silencer. But after returning home i clear it about detergent waiter and i am sorry to say it is liquid soil. And also starting problems they told me self switch will change and they take order but till today i am not taking any response from them.
So sir i want to know whts the situation of your company status and dealer and sub dealer and also their workshop. What a good after sales service?
So, i am requesting to you please solve the problems asap and i am waiting for your kind response and kind co-operation.
Regards,
Soumen saha.
Joynagar majilpur.
South 24 parganas.
[protected]
25.06.2019