Hero Motocorp — complain about dealer mondal automobiles and his workshop manager mr. bhola.
JOYNAGAR MAJILPUR, SOUTH 24 PARGANAS., Kolkata, Kolkata District, West Bengal, India
Sasamadrita saha. on Jun 25, 2019
Myself soumen saha residing at joynagar majilpur, south 24 parganas. I have purchase a maestro edge from mondal automobiles (Sub dealer) from joynagar under srikrishna automobiles at baruipur for the month of january 17th 2019. But after one week i am facing starting problem and several time i went mondal automobiles workshop but they dont solve this problem. On 2nd june when i change the old lubricant they change it but rest of new lubricant (250gms mostprobably) they dont return me. And they dont called me about it and i noticed one red spot show the silencer pipe and i have asked about it to the workshop manager mr. Bhola he told me rust come to the silencer. But after returning home i clear it about detergent waiter and i am sorry to say it is liquid soil. And also starting problems they told me self switch will change and they take order but till today i am not taking any response from them.
So sir i want to know whts the situation of your company status and dealer and sub dealer and also their workshop. What a good after sales service?
So, i am requesting to you please solve the problems asap and i am waiting for your kind response and kind co-operation.
South 24 parganas.
[Jun 25, 2019] Hero MotoCorp customer support has been notified about the posted complaint.
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