Hero Motocorp — complain about dealer mondal automobiles and his workshop manager mr. bhola.

 
3 Reviews
JOYNAGAR MAJILPUR, SOUTH 24 PARGANAS., Kolkata, Kolkata District, West Bengal, India
 samadrita saha. on Jun 25, 2019
Dear sir,
Myself soumen saha residing at joynagar majilpur, south 24 parganas. I have purchase a maestro edge from mondal automobiles (Sub dealer) from joynagar under srikrishna automobiles at baruipur for the month of january 17th 2019. But after one week i am facing starting problem and several time i went mondal automobiles workshop but they dont solve this problem. On 2nd june when i change the old lubricant they change it but rest of new lubricant (250gms mostprobably) they dont return me. And they dont called me about it and i noticed one red spot show the silencer pipe and i have asked about it to the workshop manager mr. Bhola he told me rust come to the silencer. But after returning home i clear it about detergent waiter and i am sorry to say it is liquid soil. And also starting problems they told me self switch will change and they take order but till today i am not taking any response from them.
So sir i want to know whts the situation of your company status and dealer and sub dealer and also their workshop. What a good after sales service?
So, i am requesting to you please solve the problems asap and i am waiting for your kind response and kind co-operation.
Regards,
Soumen saha.
Joynagar majilpur.
South 24 parganas.
[protected]
25.06.2019

Complaint Status


[Jun 25, 2019] Hero MotoCorp customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Dear Sir,

We regret the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
I have a glamour fi vehicle.purchased 3 year ago.within 1 year my bike break light ( back side including break light ) will be completely damaged & geting bad sound due to the poor quality of the parts . in every glamour bike you will see this same issue .if the damaged product will get replace or not ?please advice

HeroMotoCorp's reply, Jun 27, 2019
Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID [email protected] for our team to assist you.

Regards,
Team Hero MotoCorp

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    2%
    Complaints
    2987
    Pending
    0
    Resolved
    58
    phone
    +91 11 2614 2451
    +91 11 2614 4121
    location
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
    Hero Motocorp - complain about dealer mondal automobiles and his workshop manager mr. bhola.