Hero Motocorp — Complaint against HF Deluxe (Kick Drum Cast) bike after purchasing and facing problem in gear box sound.

Address:KAILASH Automobiles, G T Road, Dholewal, Ludhiana

Respected Authorities

I, Tajinder Singh, purchased a grey black HF Deluxe (Kick Drum Cast) bike with chassis number MBLHAC049MHF02827 and engine number HA11ERMHF02654, two months ago. Sir, I've had a problem with the gearbox sound since the day I bought it. I've been to your distributor, M/s KAILASH Automobiles, G T Road, Dholewal, Ludhiana, several times to speak with Mr. Karanveer, workshop manager. He claims that everything would be OK after the first service. I went there for service on October 31, 2021, and I'm still having the same problem.

Sir, you are kindly requested to check into this situation and resolve my complaint as soon as possible after receiving my mail. I will be grateful to you for everything. I bought it because I trust HERO Motocorp completely. Sir, I eagerly await your thoughtful response.

Tajinder Singh
# +91-[protected]
+1 photos
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Hero MotoCorp customer support has been notified about the posted complaint.
Complaint comments 

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Dear Sir,

Apologies for the unpleasant experience. With respect to your complaint[protected] raised via EMT is in the process and it will be resolved at the earliest.

Regards,
Team Hero MotoCorp

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