Hero Motocorp — complaint:- issue with vehicle & service quality.

Website:

dealers.heromotocorp.com/l-r-n-motors-hero-motocorp-two-wheeler-dealer-seelanaickenpatty-salem-26014

Dear sir/madam,

I have bought a hero destiny 125 vx scooter in march 2019 at salem (Valapady) lrn motors dealership. So i have been facing issues with self start exactly during the past first free service itself & every service also (Approx in every three months). So during service they will fix it, however the issue keeps on repeating. Now the kick start is also not working. I left the vehicle for service and warranty claim at 17 jul 2020 and it has been around two weeks. Still i have not got my vehicle back, kindly am requesting you to address this issue to fix it under warranty and keep a more qualified mechanic in the service center.
I am feeling really bad and unsatisfied for taking a hero vehicle for the very first time with poor service quality also, hence very disappointed with the brand also.
Note:- during the covid-19 emergency situation public transport is not available for moving to my regular work. I request you to urge delivery. Awaiting for your response.

Reg. Owner name : priyanka nedunchezhian.
Model : hero destini 125 vx
Yom : 01/2019
Reg. Date : 06/03/2019
Reg. No. : tn 77 l 3196
Engine no : jf17ejkga11721
Chassis no : mbljfw053kga08334

Regards:-
Prasath nedunchezhian
+91-[protected]