Hero Motocorp — Complaint Regarding poor workmanship due to loss of customer

Address:

Dhanlaxmi Motors, Gut No.109, Plot No. 3, Near hiwale lowns, beed by pass, Aurangabad. (MH).

Dear, Sir,

I am Atish Shyam Kharat, Vehicle No. MH20FR0533, Model: HF Deluxe.

We have given my vehicle for regular servicing on dated 10.04.2022 at Dhanlaxmi Motors, Gut No.109, Plot No. 3, Near hiwale lowns, beed by pass, Aurangabad. (MH). In that working his service the vehicle very poor and that working damage the front side show internally. After we have complaint to workshop and as per discussion we have visit to three times and wait above 1 hours but work not completed. We have regularly contact with us but his side any call not to customer.
We have continually follow-up with advisor on dated 13.04.2022 to 25.04.2022 but not resolved.
Our vehicle Service Advisor Mr. Ajit Jadhav his committed me on call replace this parts so, visit to workshop but after visit to workshop and wait after many times his denied the same then confirm me sending me the CC TV potage in last three days.
We totally dissatisfied with workshop service and also this advisor not escalate the matter to manager level this is a shameful.
Also additional work done on without approval.
Regarding Workshop Facility.
- Any body not offer to customer water and Tea.
- Any body not given proper response and answering only showing the desk.
So, we would request to you, kindly resolve the my front side show panel issue as early as possible.
Hope you are help us and resolve the issue.