[Resolved]  Hero Motocorp — complaints of new hero duet purchased from top gear motors thodupuzha

Address:

Thodupuzha, kerala, Idukki, Kerala, 685586

I have purchased a new hero duet scooter on 1/10/2019 (Sreeja saji, thannickal, karimkunnam) and delivered to my home on 5/10/2019. The handover of the scooter made with our absence. I have seen only the scooter on 6/10/2019. At the time of checking the following defects are noted.
1. The colour of all fibber parts changes black to gray and white
2. Body colour of engine changed
3. Scratches and rust are seen in the metal parts (Side stand, center stand etc)
4. Rust are seen in the side rim, bolt and nuts, springs and underside of the body.
So totally it is not a new one. So i request to exchange the scooter
Now the dealer not willing to exchange or return money