Hero Motocorp — customer is charged for courier, when we buy spare parts

Address:Tiruvallur, Tamil Nadu, 602025

Iam vikash from chennai, iam doing service in sarathy bikes which is located at thiruvallur, who is authorized dealer for hero.

Recently i faced a issue, that am forced to pay for courier charge.

Iam using achiever bike, and i asked them to replace tail part. For this, they charged me for courier.
Does this really meaningful? I want you to take severe action against them.

Owner :- ramesh
E-mail id:- [protected]@heromotocorp. Biz

Best regards
P vikash
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    +91 11 2614 4121
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    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
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