Hero Motocorp — dealer given bike tube tyre instead of tubeless

Address:

KRISHNA MOTORS ,AVINASHI,, 641666

Kind attn : territary sales mananger,
Hero motors
South zone
Chennai

Respected tsm sir,

Sub : wrongly sold tube based tyre instead of tubeless tyre in new bike - reg

Myself c. Mohanraj from perumanallur, tiruppur dist. I am using passion brand vehicle since from 2003. I never think other make two wheeler also. First used hero honda passion then procured new passion plus during end of nov-2006. This passion plus vehicles run excellently without any problem up to now.

Now considering my 42+ age used to buy self starter bike so i purchased new passion pro-110cc bike 4-5 months before from m/s krishna motors, avinashi.

During the time of enquiry total team explained the new vehicles is tube less tyre only. So happily get the vehicle by paying full cash. I never checked or doubted anything because of my trust with hero motor family. Yesterday when i was going in my bike it gets punctured nearby erode. I get a mechanic to solve this issue. That time only i come to know that tyre is tube only not as they told tubeless. Then i immediately called the krishna motors, avinashi office and explained all. But they simply told their not responsible someone from their side given a wrong news. Moreover we can’t do anything at now.

Sir, myself never ever think about any other brand or any other model in hero also. I preferably select this passion pro 110 cc model for self starter & tubeless tyre option only. But all my thought were spoiled by this team. Here i am requesting your help to solve my problem. I trust the hero team very much so i didn’t think anything in a negative way about vehicle at the time of purchase. I hope you may understand my feeling as a customer how i was getting cheated. Kindly understand the same and give positive solution about my grievance.

My previous vehicle details

1. Tn38 1573 - passion

2. Tn33 aw 2647- passion plus

3. Tn39 cx 2845 - passion pro 110 c

Its a painful matter to us to digest such cheating by your authorized dealer. Moreover i had seen tubeless tyre specification also in your web. So please kindly consider our request and make the tubeless tyre as replacement to us.

Thanks & regards

C. Mohanraj

3/70-a, mariamman kovil street

Perumanallur-641666

Tiruppur - dist

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