Hero Motocorp — Dealer Sold Blacklisted Vehicle | |
Hello Sir/ Madam, I am Jayesh Namdev Jadhav. I have purchased a HERO MAESTRO 125 FI BS4 from Dhanani Two wheeler, Boisar. Brought on 11 /06/ 2020. I paid all dues related to vehicle passing. Showroom promised me they would give my documents to the RTO For passing as per my documentary. But the showroom betrayed me and when ever i called them related to documents They said me your documents is submitted but due to COVID 19 its getting late as RTO officer not available on duty but when month before I Checked on the RTO portal, as per information Vehicle was black listed due to a court case. I was speechless when I saw it. I attached the screenshot of the same.Please kindly check. This kind of Sale service provided by the Hero motocorp dealership is very shameful. I am very disappointed by this. I am not able to drive this Scooty just because of incomplete pepper work. Till date I am not getting even single phone calls from your dealer as per promised i have submitted two times complaints at showrrom and also at Hero but no one giving proper response.whenever I contacted them several times but they didn't respond to me and did not give any solution related to this. I hope you understand my situation.please help me and give justice as soon as possible.As per my knowledge they sold more than 25 vehicles with same problem. Scooter Details: Number:-MH48 BW 3783 Chasis Number-MBLJFW140KGL01451 Was this information helpful? | |
Hero MotoCorp customer support has been notified about the posted complaint. | |
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+91 11 2614 2451
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34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
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Sorry that we gave you a reason to be upset with us. With respect to your complaint[protected] raised via EMT. We are awaiting your visit to our Hero MotoCorp workshop for further assistance on your issue.
Regards,
Team Hero MotoCorp