Hero Motocorp — defective engine and whole wire cable of motorcycle

Address:

Plot No. 99, United Nagar, Sarai, Maswanpur Kanpur, 208019

I purchased the 2 wheeler motorcycle hf dlx having engine no. Ha11enk9a21338 and chassis no. Mblhaw023k9a25058 on 25th february, 2019.

2. I lodged the first complaint about the inferior quality of tyre and tube and about other problems on 16.03.2019. The tyre and tube was was changed but other problems still could not be resolved. Resultantly the motor cycle engine and gear are not working properly, head light and back light are not repairable easily instipe of so may attempts by the dealer and the dealer is also asking to repair these on chargeable basis. I have already spent huge money during the service period itself.

At the last, the motor cycle is totally out of order and is not easily repairable

I have been facing president problems since the date of purchase of motor cycle.

At the last, you are requested to kindly arrange to replace the motor cycle with new one at the earliest as there is marriage of my daughter on 14th february, 2020 itself and it was purchased for gifting to my daughter on her marriage.

In view of the above problem, you are requested to kindly take immediate action to replace with new one.

Regards,

Ram khyal prajapati

.