Hero Motocorp — duplicate accessories

1 Review
 thiru4696 on Dec 12, 2017
Respect sir/mam
I brought duet scooter at aravind hero tuticorin on aprl 17 all the accessories they have provided me duplicate accessories. I already compliant that. Now i am in aravind hero tuticorin showroom now they told me they never use the hero genuine accessories all the accessories they provide to all the customers are duplicate one. They said that we will not provide genuine accessories so take the accessories amount back. I need immediate response i am totally wasted my time for this thing. Contact me soon and take immediate action.

Thirumani raja

duplicate accessories
duplicate accessories

Complaint Status

[Dec 12, 2017] Hero MotoCorp customer support has been notified about the posted complaint.
Updated by thiru4696, Dec 12, 2017
Never see this kind of response from hero. Very poor response i already compliant that my vehicle was fitted with not original accessories for that problem no solution was found. Last wednesday i got call from aravid hero they said that sir we will replace with orginal parts. But now they said that. There is no orginal accessories from company. So we provide only duplicate accessories. Gave me response immediately
Updated by thiru4696, Dec 12, 2017
Very good hero genuine accessories you make all customers fool

Take some immediate action #pawanmunjal sir inorder to have some respect of your product... If you don't have an orginal accessories means then why you sell these duplicates as an hero genuine ones not only for my vehicle all the vehicles are an duplicate one so take some action
Thirumani raja
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    Hero Motocorp - duplicate accessories