Hero Motocorp — engine seized - maestro edge

yeshpalyadav

from Delhi, Delhi

Address:

Alwar, Rajasthan, 301705

Dear sir/madam,

We purchased hero maestro edge on 1st may 2016 and today our above vehicle engine seized, please note following details for vehicle;

Engine no. Jf33aaggc35704
Frame no. Mbljf33aaggc04784
Vehicle regn. No. Hr-36-z-2055

We do all services for above vehicle by ajit motors (Hero dealer - kotkasim, alwar - 301702) and record mention in service book, but when we go today to lokendra automobile hero - mundawar, alwar, rajasthan 301407 he told that above vehicle are not cover in warranty.

Regards
Yeshpal
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Hero MotoCorp customer support has been notified about the posted complaint.

Jun 14, 2018

Updated by yeshpalyadav Reference to my above complaint we still don't received any response from Hero Motocorp.

Meanwhile, please note my above vehicle service records, which done at AJIT MOTORS (Hero Dealer - Kotkasim, Alwar - 301702)

1st Service – 675 KM on 12-June-2016
2nd Service – 2700 KM on 06-Nov-2016
3rd Service – 4100 KM on 27-Dec-2016
4th Service – 6118 KM on 30-Apr-2017
5th Service – 8100 KM on 13-Aug-2017
6th Service – 9000 KM on 01-Mar-2018

Regards
Yeshpal

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Comments

yeshpalyadav

from Delhi, Delhi

Reference to my above complaint we still don't received any response from Hero Motocorp.

Meanwhile, please note my above vehicle service records, which done at AJIT MOTORS (Hero Dealer - Kotkasim, Alwar - 301702)

1st Service – 675 KM on 12-June-2016
2nd Service – 2700 KM on 06-Nov-2016
3rd Service – 4100 KM on 27-Dec-2016
4th Service – 6118 KM on 30-Apr-2017
5th Service – 8100 KM on 13-Aug-2017
6th Service – 9000 KM on 01-Mar-2018

Regards
Yeshpal

Up32Jm5278

My maestro up32 Jm5278 engine has been seized, is there any assistance from company to replace it free of cost??