Hero Motocorp — hero duet complain

Address:	Korba, Chhattisgarh, 495677
Website:	[email protected]

Respected sir,
Myself is ajay banjare from chhattisgarh korba.
Sir i have 8 bikes & scooties of hero motocorp. Sir i continuously facing a
Problem of my duet (Cg12ap3572) i. E. Randomly switch of the engine in
Running position at any where from 4th day of purchasing & i continuously
Complaint to the dealer kb auto & chhattisgarh hero (Budhiya hero) of korba
Chhattisgarh.
Sir i have not get resolution about this complaint from your company till
Date. So, i am very upset. Your engineer says that they do not understand
Anything, i went to agency for this same priblem 25 to 30 times from the
Date of purchasing.
Sir, they take my duet for 8-10 days for servicing in budhiya hero, but
Problem is same.
Sir many times complained for this duet but no resolution is found in my
Vehicle. Sir, recently i recieved this duet from your dealer k. B. Auto
After 20 days earlier given for the resolution but they did not understand
The real fault & then they will sent this duet to their dealer shanti hero,
Then i received a call from shanti hero that all electronics parts of
Scooty are correct, the problem of duet is in the walve section and take
Amount of service charge also and gave me the duet & says that your
Complaint will be resolved, there is no any problem inyour vehical.
But when i brought my duet, the complain is same and this time voice of
Engine is very bad. When i call to service centre, they replies "you said,
What we have to do".
Sir after listening these words i am so nervous & dissapointed, so i am
Very worried with this duet.

Dear sir, i hope that you will help me to resolve this problem of my
Vehical as soon as possible.

Yours
Ajay kumar banjare
Korba chhattisgarh
Cg 12ap3572
Ph.[protected]