Hero Motocorp — hero passion pro engine heavy noise - service centre - very worst service

Address:

384,385 SATHY ROAD, SIVASAKTHI COLONY, GANAPATHY PUDUR, COIMBATORE - 641 006., Coimbatore, Tamil Nadu

Vehicle no: tn38 cm 0691 / passion pro / purchase date -27.02.2018
Since we have good opinion about the passion pro model vehicle we bought the above said vehicle and registered on 27.02.2018.
We found light noise and mileage drop initially. We gave the vehicle for service at correct intervals. Each and every time they are giving the vehicle only the next day after service. Service centre people said vehicle engine will get set in running and after that noise and mileage drop will get corrected. But till the fourth service they managed saying the same.
When we gone for 5th free service they said km is excess so will be treated as only paid service. And again we said about the mileage and engine problem. The noise is heavy. They charged 2316/- dt 04.04.2019 for service. We took delivery and that day we found engine oil leakage and too much of noise. So again we reached the service centre, now they are saying have to dismantle the engine and you have to bear heavy expense to correct the complaint. You adjust yourself and use the vehicle, coz passion pro perform only this much. We did service at 14651km. Since you used this much, have to dismantle engine.
How is it possible for us to bear the huge cost at 14651 km itself?
Please let us know the engine life is only 15000 km. Mileage only 45km/ltr
Service centre people boldly says, wherever you want go and complaint? Nothing will happen... If you raise a complaint you wont get even this much of service like that...
Kindly take this issue seriously and solve the same as soon as possible at free of cost.
My business is totally based on two wheeler, vehicle condition gone worst in one year before loan gets closed.
Please take action immediately.
Service centre
Mrg motors
384, 385 sathy road, sivasakthi colony, ganapathy pudur,
Coimbatore - 641 006.
[protected] / [protected]
My name and contact number:
S. Isakkiappan / [protected]