Address: | Mangattukavala Bus Stand, Thodupuzha, Kerala, 685585 |
I'm Althameem, and I brought Xpulse 200. I'm happy to say your sales dept are having good people whereas your service dept is waste. I brought my bike on 19th Aug, and had an accident due to back brake jam, I got skided and hit a car on 3 Sep. I gave my bike for repairing and insurance claiming on 4 Sep, and had given all documents. Yet they haven't touched my bike, and haven't started the repair process as of today 21 Sep. All these days my bike was kept in an open area, and was affected by all the rains and harsh climatic conditions. I requested and warned them thrice to keep my bike atleast in the garage they've which they didn't agree upon. Now I want my bike in it's original condition as soon as possible, without any rust in it. As the fault was yours.
My Bike Number : KL44F9094
0/10 Rating for your poor service faculties.
Showrooom : Top Gear Todupuzha Was this information helpful? |
Apologies for the unpleasant experience. With respect to your complaint[protected] raised via Hero App. We are awaiting your presence at your service center. Please visit soon for assistance.
Regards,
Team Hero MotoCorp