Submit a Complaint
Motorcycles & Scooters
Hero MotoCorp

Hero Motocorp — servicing of hero splendor plus i3s

Dear sir/madam
Sir i purchased the bike in feb 19 of your company. I always preferred authorized dealer by last 3 services i am going to 'singh auto sales and service center' bakshi ka talab, lucknow.in each free service the dekar is compelling for nitrogen filling, filters change, spark plug without having any problems and without my permission they signing the permission performa and making bill lumsum of 500rs other than oil. They are asking for service charges and secondly i booked my 5th service online on 06 sep 19 i took by bike to service centre my bike was in queue after 5 bikes but people come after me and book their service after me and get their bike before me the dekar put me at 20th number because i refused for nitrogen filling. Is it compulsory.
Please take strict action against the dekar.
Thanks
Was this information helpful?
No (0)
Yes (0)
Hero MotoCorp customer support has been notified about the posted complaint.
Complaint comments 
4 Comments

Related Hero MotoCorp reviews

[Resolved]Hero Motocorp - Negligence for your team[Resolved]Hero Motocorp - Xpulse 200 4v motorbike parts failure and technical support from hero authorised service centre[Resolved]Hero Motocorp - Spare part not available whole India in any hero spares[Resolved]Hero Motocorp - Regarding the service defect2[Resolved]Hero Motocorp - Before release my NOC details correct all details
View all 6252 Hero MotoCorp Reviews

Comments

On today's service also they charged me for nitrogen filling without my prior permission and they did not fill it whereas they charged me and did not give any bill. They are compelling for the other charges in Free service like as washing charges, servicing charges etc. Very bad experience
Reply
Dear Sir,

We regret the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
Reply
Very bad looking because the handle is very bad, ,
Bike looking best but handle is too dislike 😂😂😂😂😂verryyyyyyyyyyyyyyyyyyyyyyyyy badddddddddddddd,
Heromotocrop failed
Reply
Two month complete and more time I have purchased splendor but still not getting number plate and RC document. No any service provide. Two months complete but my vehicle is not in any service. Give me suggestions and solution of this problem..please act as fast as
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hero MotoCorp
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6252
    Pending
    0
    Resolved
    257
    View all 6252 Hero MotoCorp reviews & complaints
    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
    View all Hero MotoCorp contact information