Hero Motocorp — I want know some clarifications regarding hf deluxe motorbike

Address:

Krishna, Andhra Pradesh

Good afternoon sir/madam
Iam m purna prakash i purchased hero hf delux 10 months before regarding this i have some doubts so please clarify me

1. Iam attending 3rd service in dasarath kandrika but they are not enter into online is there any my fault

2. At the time of my4th service dasarath motosr are not there soo iam attending rm motosrs near pvp wiht 1000km more then my bike is not suitable for 4th service

3. My bike completed 1000km my bike was suddenly stopped doesn't start. So iam went to rm motors near pvp in that mechanics are sed to me some starting coil was melted so in that i have warranty or not

Please clarify me this dobts
Thanking you sir/madam