Hero Motocorp — i'm complaining about my new 2 wheeler passing pro 110 cc

Address:Balisahi, Nuapada, Cuttack, Odisha, 751060

Dear sir i had purchased a new passion pro 110 cc motorcycle from your authorized dealer at cuttack, odisha before 10 months. But its quality of engine is so poor that broke down in such a short time, repaired once and the engine cover is also cracked at the same day and the engine oil comes out from the engine. Now i am waiting for the new engine cover and suffering from a lot of mentally stress and totally disappointed from the product. The mechanic said me to wait for 10 days for repairing the vehicle again. Now the question is why should i bought this new vehicle instead of buying a second hand vehicle by investing a huge amount and shall it be run for at least five years without any further difficulties. Is there any provision for replacing the damaged vehicle against a new one on the basis of warranty, how ever it may give some mentally satisfaction to me.
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Hero MotoCorp customer support has been notified about the posted complaint.
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Dear Sir,

Apologies for the unpleasant experience. We request you to kindly share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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