Hero Motocorp — i'm complaining about the problem of front brake of my hero xtreme 200r bike.

majhiakik

from Mumbai, Maharashtra

Address:

24/178/B J.C ROAD, KHAGRA, BERHAMPORE, MURSHIDABAD, 742103

I have purchased hero xtreme 200r from golden motors, berhampore, west bengal. My registration no is wbaz9844. From the very begining there is a problem regarding front brake. The front brake doesn't work when the road surface becomes barren or rough. The brake becomes totally workless. I have told the technician of the hero service. But the didn't fix the problem even they have less an idea about abs in front brake. They even gave the silly reason for this problem. I am facing too much problem and the worst technician did nothelp me out. The technician even became anger when i told several time that the problem is still not fixed after their worthless and fruitless work. The technicians kept my bike for 1 full day but after keeping the bike they deliver me the bike with the same problem. Please have a look with this problem and take a drastic step to cure my problem.

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Hero MotoCorp customer support has been notified about the posted complaint.

Aug 22, 2019

Updated by majhiakik I have purchased hero xtreme 200R from Golden Motors, Berhampore, West Bengal. my registration no is WBAZ9844. From the very begining there is a problem regarding front brake. The front brake doesn't work when the road surface becomes barren or rough. The brake becomes totally workless. I have told the technician of the hero service. But the didn't fix the problem even they have less an idea about ABS in front brake. They even gave the silly reason for this problem. I am facing too much problem and the worst technician did not help me out. The technician even became angry when i told several times that the problem is still not fixed after their worthless and fruitless work. The technicians kept my bike for 1 full day but after keeping the bike they deliver me the bike with the same problem. Please have a look with this problem and take a drastic step to cure my problem.

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Comments

HeroMotoCorp

from Delhi, Delhi

Dear Sir,

We regret the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp