Hero Motocorp — level of free service and staff behaviour | |||
Dear service quality team, Hearing motorcorp, I have given my bike to sukumar motors chomu jaipur for 3rd free service. They have given me time of 2 o'clock to collect the bike. At 2 pm niwas on way to collect my bike. I got the call from staff that we are closing the service center and you have to reach at in 2 min otherwise we close the showroom and will deliver the bike on tomorrow. I said him that i am on the way that i am coming. After 2 min i got the call and the service center person said to me we are closing the center. I went there and i collect my bike. The level of free service is very pathetic and very down as level of service. Dust was on parts and no clearness on bike. I have issue like the level of free service and timings and patience of staff. I have very pathetic experience of service from hero motorcorp. Regards. Rajkumar tanwar [protected] Was this information helpful? | |||
Hero MotoCorp customer support has been notified about the posted complaint. | |||
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+91 11 2614 2451
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34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
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Sorry to hear about the trouble you faced. Kindly share your Registered Mobile number and VIN (Vehicle Identification Number) with us on Email ID app.[protected]@heromotocorp.com to help you further.
Regards,
Team Hero MotoCorp