Hero Motocorp — lots of problem in new motorcycle " hero glamour".

Address:

700116

Dear sir,
I mr. Swapan roy here by informing that i bought a "hero glamour" new model as on 29.10.2017 from raja hero (16f, b. T. Road, girja sodepur, kol-700115).

From the very next day the motorcycle creating noise. Imidiately i informed them (Raja hero). They checked and told there is no sound. On my first service i (26.12.2017) again told them that the noise didnt stoppd.

As on 10.02.2018 i faced a huge problem as on the 4th gear the vehicle didint move and a huge noise came out from the vehicle. Immidiately i took my motor cycle to raja hero. They took one day time and deliver the vehicle next day with information that they changed some parts and told to come again to replace another parts.

Next monday morning i went to rajahero again to hand over the vehicle but they told me to wait for registration of job card.

I had already took leave for the purpose. Its very tough to take leave for the same again and again. So i came back with my bike.

Now i want to know what is the reputation hero motorcorp has that with in two months of purchase of a motorcycle one can face the problem with the vehicle?

I am asking to replace the motor cycle. I dont want to keep the bike. I am totally upset with hero motor corp.

Pls do the needful as early as possible else i will have to move to consumer court.

Vehicle details:-

Vehicle modelname:- hero glamour (Drs)

Chassis no-: mbljar013h9k28970

Engine no:- ja06ehh9k06859

Key no:- 2717

Service book:- had-139802

Thanking you.

Swapan roy

Contact no. — [protected]