Hero Motocorp — my bike issue | |||
Dear sir i am manivannan from erode tamil nadu district i bought hero xtream 200r from your dealer susil motors from gobichettipalayam erode tamilnadu i already raise a complaint on my vehicle for engine noise and heat problems on your hero moto corp fb page complait id[protected] after that complaint your service engineer mr. Rajagopal from coimbatore called me and tell me that "i am responsible for that complaint and ill take care for that" then after 13days 17.06.2019 they (Susil motors) returned my bike. I told that mr. Rajagopal after test driving i am not satisfied abou my bike there is no different after service mr. Rajagopal says that drive your bike 3 days after 3days told me that if you not satisfied and the same i told to susil motors owner mr. Shanmugam he said that am not responsible for that complaint and he treat me very irresponsible please tell me the solution or other wise i will take it through consumer court my bike number tn 36 al 1798 engine number mc2088jgh01291 vin : mbllcu011juh01145 Thank you. Manivannan. K Erode Tamil nadu [protected] [protected] Was this information helpful? | |||
Hero MotoCorp customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Sir,
We regret the unpleasant experience. With respect to your complaint[protected] raised via Call Center, we are currently in the process of resolving your issue, kindly let us know once your issue gets resolved.
Regards,
Team Hero MotoCorp
We regret the unpleasant experience. With respect to your complaint[protected] raised via Call Center, we are currently in the process of resolving your issue, kindly let us know once your issue gets resolved.
Regards,
Team Hero MotoCorp
4%
Complaints
6252
Pending
0
Resolved
257
+91 11 2614 2451
+91 11 2614 4121
34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
View all Hero MotoCorp contact information
We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.feedback@heromotocorp.com for our team to assist you.
Regards,
Team Hero MotoCorp