Hero Motocorp — new super splendor 2018 engine noise problem

Address:

493778

I have owned hero super splendor 3 month before. From the 2 day onwards engine is making knocking sound. I have visited the service center n number of time but they people never solve my problem. Every time they gave same reply like hero has made this bike like that only. Drastically engine noise are increasing day by day. Seriously i got exhausted with hero. I have already via customer care help line. After complain delear called me and ask to visit the service station, instead of solving my problem he gave the same reply that knocking sound coming from the engine is factory build it is default sound. So i am requesting you to please provide me genuine solution. The technician in that service station told me that they haven't any knowledge about new hero splendor so they can't.
Complain no. [protected]

Dealer name. Harsh auto nagri

Contact number[protected]