Hero Motocorp — problem with kandukur hero showroom reg t/r form

Address:

Prakasam, Andhra Pradesh, 523105

Application no ap[protected]
Token no[protected]
I bought vehicle on 19/05/2018, till today i coudn't gt t/r form, when i am goin to the showroom they are telling silly reason internet not working and then simply com by tommorrow, it is repeating. They are telling that problem i from our ide, it will tak anothr 1 week for procesing your t/r. So kindly solve my problem as early as possible.