Hero Motocorp — Product and service both pathetic

Address:	Panchkula, Haryana, 134114
Website:	regenthero.heromotocorpdealers.com/HMC/HMCWAP

I brought a new hero dust from the showroom Hero Regent automobiles Panchkula and just after 7 days I have very poor performance of my scooty, it doesn't start without choke.when complained to the showroom they have no proper reply to my problems.
They have submitted my documents for registration of the vehicle but whenever I ask them to take the payment they always replay their server is not working.This is very poor customer service which I'm receiving from such a big and reputed brand. it's been a month still there server isn't working.
I believe need to file a legal customer complaint against such fraudulent showrooms and people who thinks of fooling around with people.