Address: | Registered and Corporate Office ; Address : Hero MotoCorp Ltd, 1, Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi 110070, India ; Telephone : +9 |
I have Purchased Hero Pleasure +
From your HERO showroom in south Goa, Anusharan Motors, Fatorda Margao Goa, 403602. on 21st April 2022.
Vehicle Details
Engine Number : JF16ELNGC02545
CHASSIS NUMBER : MBLJFW230NGC03436
Registration Date, : 21/04/2022
I have two issues to complain about one is the seat problem...the seat fitting is very loose. There is gap between the seat and the body.it a very wide gap. Rain water goes in the seat very easily.. and now is the rainy season started. Much water goes inside and gets accumulated near the petrol cap, as chances of water getting inside the fuel tank when you fill the petrol..secondly the seat gap is more, if you put finger at side of the gap it goes inside, , I have seen and riden many scooters like old pleasure and other brands there is no such a seat or even find one as this so poor Quality, structure, and fitting. in heavy rains more and more water will accumulate under the seat and the metal will rust easily.. even the spacers under the seat are not good.. and there is a vibration in the seat
Please consider this issue and solve it as early..
Secondly the mileage problem ...it is 109 cc nongear bike it has to give 55 KM's per litre as per specifications of your company . But it sometimes gives 45, or 35 even. When I approached the service centre. They said we cannot do anything...
What type of improved two wheeler is this
Look in the matter at the earliest
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Sorry to hear that. With respect to your complaint[protected] is in the process and it will be resolved at the earliest.
Regards,
Team Hero MotoCorp