Hero Motocorp — RUDE customer care executive

Hero Motocorp — RUDE customer care executive

N Nikhil M. Apr 29, 2022 May 2, 2022 This thread was updated on May 2, 2022

I called the customer care to enquire about duplicate invoice as the dealer from whom I purchased is closed. The executive was totally uncooperative and rude. I'm telling him the dealer is closed but he is not ready to listen. Even their website do not have the dealer name enrolled, but still he is insisting its there. This is Pathetic. Date: 29 April 2022 around 9.30am. KA02HP0071 If this is the attitude then better i sell my hero bike and go for other players in the market. Was this information helpful? No (0) Yes (0)
Hero MotoCorp customer support has been notified about the posted complaint.
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HeroMotoCorp

from Delhi, Delhi

May 2, 2022

Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and nearest Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp