[Resolved] Hero Motocorp — Service and Genuine Parts???

Charan Josh

Address:

Sri Lakshmi Motors - Hero MotoCorp, HN 16/11/20/6/172, PN 105, opposite Malakpet Police St, Saleem Nagar Colony, Malakpet, Hyderabad ∙

Sir, Recently I brought Hero xpulse 200 BS6
I got handlebar damage and I faced Faraq problem in 2nd servicing. I informed to the service manager they do not responded for that. They are telling every time no parts available. Still now they did not solved it . Is heromotorcorp provide genuine parts?? Definitely I think heromotorcorp doesn't provide genuine parts. I'm facing it after I brought Hero xpulse 200. If that problems make big issue to the bike -IS heromotorcorp will provide for that also??
I asked this question in service center they did not responded.
Again recently I saw damaged nuts and bolts which are located under the bumper(My bike).
Sir please provide genuine parts and good Mechanical department in service center.
Thank you🙏..

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Apr 6, 2021

Complaint marked as Resolved

Please maintain the technical person in service center who has mechanical knowledge.. Before servicing they are not checking bike performance.. Please do that. Provide spare parts in service center additionally.

Hero MotoCorp customer support has been notified about the posted complaint.

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Comments

HeroMotoCorp

from Delhi, Delhi

Dear Sir,

Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp