Hero Motocorp — service

Address:

Mohali, Mohali, Punjab, 140301

I have visited twice at your service center in mohali, punjab-prem motors, kharar; this was super poor experience of visiting any service center. I had given vehicle on 24/8/19 at 2pm for fuel lid complaint they didn't responded me well and returned at 5:41pm when i shouted. No ac was working in waiting area, no water for customers, it was horrible.
Again, on 31/8/19 i submitted vehicle for routine service at 10:30 am but they returned vehicle with unsolved problems at 1;10 pm, when i took delivery i felt problems with non ringing horn and fluid lid alarm ringing, i again took vehicle there but i remained unattended for 20 mins, no work on customer satisfaction is there.
It seems they are doing favor taking our vehicles and doing service for free.
I am completely disappointed with the center's ambiance, cleanliness and employees.
Vehicle details are as below:
Registration no.-ml05q4219
Name - harpreet singh