Hero Motocorp — service complaint regarding

Address:RC KATTA, 500010

Dear sir
Hereby informing you that regarding a very unsatisfied service at service centre. We gave for 3rd service on dated 14-10-19 at bhanu service centre with job card no[protected]rjc[protected] at erragadda, hyderabad
After 3rd service vehicle clutch is not working properly it was on edge setting of clutch by that we are unable to drive vehicle perfectly in traffic and the same issue was raised to the service centre as we identified the issue
Then as dated 19-10-19 we took vehicle to service centre then they replied that particular technician was not available who was serviced vehicle.
From that day we have visited 2 times tuesday and wednesday that today also and then as same they were replied the same as come tomorrow we have more vehicles today
If any problem occurs to vehicle in gear box or clutch plates i will go legally and i wont want hero vehicle if this type of service you were providing
We got realised and we will suggest any one not to take hero vehicle the service is not good
Thankyou sir
I cant able to go the particular showroom or service centre because i was so long from my residence it was also explained to them
As a customer i lost my patience and i have loose the reputation of hero service sir
Iam not writing this type of words for convincing you but as earlier that how i suggested others to take hero vehicle but now i cant this is actual fact
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Hero MotoCorp customer support has been notified about the posted complaint.
Oct 23, 2019
Updated by velakanti maruthi
Kindly provide Complaint number or acknowledgement number
Complaint comments 

Comments

Dear Sir,

We highly regret the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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