Hero Motocorp — service related

Address:Surat, Gujarat, 395003

Dear sir/mam.

I was buy new bike (Spenldor pro) in shivani motors pvt ltd at varachha surat-35006 date of purchase is 12/12/2014 and as we got the 5 year engine warranty but till i was lost my engine so i was visit the branch today and as we discuss about all and one of the shivani motors manager is told me your warranty is complete.
As per bill warranty is not complete the year and when i was buy the bike they are told me we are give you 5 year warranty and 12 services free and sales service officer is told me your 1st services here you complete and you will gate the five year warranty..
Please i want solution below case whether i will
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Since 1 year i am asking for front mudguard for my maestro edge vehicle but till date they are saying not available and they cannot do anything. Very poor rensponse from team and irresponsible staffs . No one cares for customer in that dealer. Jaydev motors in udupi is worst service.
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    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
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