Hero Motocorp — service related issue

Address:

North West Delhi, Delhi, 110040

I bought a hero i-Smart bike in Apr 2018 having Registration No. DL11SV6866 from Metero Motors Narela and my free service are over . After this i was facing issues like sound from engine, jerk of handle and some more faults. I visited service center on 14/10/2018, but Mr. Sanjeev in service center refused to accept my bike saying that they have a lots of service request on weekend and asked me to leave bike on working day. On Monday i.e 15/10/2018 i sent someone with my bike but they kept my bike for whole day and just only serviced my bike and produced a bill of Rs 1200 Rs which includes some part changes, service charge, oiling and greecing . But i think if you are taking service charge why you are charging greecing separately . In evening at the time of receiving my bike they said if sound continues then you have to leave it for 2-3 days . Currently i am facing the same issue again and after service auto engine off is not working. Now my problem is i am doing pvt job with my studies. My classes are from Monday to Sunday from 9 AM to 1 PM after this i have to go to Gurgaon for my job till 10 PM . Now you tell me how can i leave my bike for 2-3 days i don't have time. This is the third time i am facing service issue . In the end i have to say that Hero motocorp is providing worst service . Based on my experience i will never going to recommend anyone to purchase any Hero bike . It seems like the motto of hero is to "irritate the customer so that he never come back". For any clarification you can reach [protected]/[protected] .