Hero Motocorp — service staff behaviour and wrong information.
D
Deepak8626
from Delhi, Delhi
Address:
Ghaziabad, Uttar Pradesh, 201102
I take a service from Hans automobiles- Loni ghaziabad 201102 and changed clutch plate and handle freezing in Feb 2018. When I was go again[protected] for service Mr vinit service supervisor informs me Clutch plate will changed and call Service staff. Service staff anil come there and check my bike splendor+ and informs clutch plate, handle grishing will change. When I told to him I changed clutch plate and grishing before some days than ANIL said you say lie and you get permission for lied. If you changed both you show me bill of that when I show the bill to Anil he said both parts ok no need of changed and use miss behave words " TU JHUT KYO BOL RHA HAI" I requested to you please resolve and give behaviour costumer experience training to your staff for features.
Thank You
Deepak kumar
[protected]
Was this information helpful?
No (0)
Yes (0)
Hero MotoCorp customer support has been notified about the posted complaint.
I have Purchased Glamour i3S at SIVASANKARA AUTO MOBILE Dondaparthy Vishakhapatnam on 25th May 2018 . But they told me as 2018 Model. But it was manufactured on Oct-17. This, I could came to know after I received Vechicle RC.
Also Engine Sounds like timer chain. Not cleared. Please take action against to this cheating
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Also Engine Sounds like timer chain. Not cleared. Please take action against to this cheating