Hero Motocorp — Shake absorb damage within 1 year

Address:

54/4A,Ellance nagar A-Block ECR Main road.Thillainayagapuram,chidambaram

I bought hero xtreme 160 on march 15 2021. I am regularly doing services on time but last two service is not good my Shake absober was not functioning well and my bike touches ground in speed braker even without pillion rider on March 25 2022 I was riding with my brother crossed small pithole with speed of 50km.i got little shake but I didn't fall. Bike is in control. after 2 days I noticed air leaking in both wheels .then I found both wheel alloy was demaged hence I left my bike in showroom on April 1 2022.claimed for insurance but still my 27april 2022 in varalakshmi hero service center in chidhambaram. They are saying still both wheels not arrived. Taking one month?

My insurance company told me that shake absorber in intact so can't claim. I want warranty for shake absorber due this poor quality of shake absorber my life was in under risk.and both wheels got demaged. I need proper reply orelse I will go to consumer court. I have proper evidence .