Hero Motocorp — since 1 year stalling installation of spare parts

Address:

Nagpur, Maharashtra, 440022

I have maestro edge which had accident last year, then i have claimed insurance and it was sanctioned and amount was passed. But stil some spare parts of vehical are not installed. Very time igo to service center parts are not available, this reason is always given to me. Its been a year and not a single part available in the whole city. And there is negligence of workers about this situation. Amount of all the parts is last year still there is no action about the parts.