[Resolved] Hero Motocorp — Unbearable sound from back wheel

 
1 Review
 Srinivasarao Pinjala on Mar 15, 2017
I purchased hero HF deluxe bike last year at Srinivasa motors, chirala, prakasam district, AP
From second service onwards I put forward complaint regarding sound which is emanating when the vehicle hits 55 kmph with pillion rider.But it was not resolved.
After the third service, I launched online complaint. The manager n mechanic went on ride n told me that the shockobsorbers give that sound when they touched up n down on road.
But it is not true. Even the road is even n highway both witness the same sound
My wife is regular pillion rider to reach the school.The sound is unbearable n jolly ride is being missed.
I want service engineer's endorsement or change the vehicle.
Kindly resolve the issue at the earliest or else I am ready to go for immediate needy action.
Complaint marked as Resolved Mar 15, 2017
Srinivasamotors, chirala, ap

Complaint Status


[Mar 15, 2017] Hero MotoCorp customer support has been notified about the posted complaint.
Updated by Srinivasarao Pinjala, Mar 15, 2017
My coplaint is not yet resolved
Updated by Srinivasarao Pinjala, Mar 15, 2017
When will be the complaint get resolved? Already 5 days are over. I have not yet got a call from company
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    Hero Motocorp - Unbearable sound from back wheel