[Resolved]  Hero Motocorp — Vehicle having problems from the purchase date

Address:

Pune, Maharashtra

I bought Hero Motocorps Extreme in Sep 2013. From the day first i have complaining Hero Motocorp for below complains. I had sent two three mails in March, i didn't receive reply. They have accepted my earlier claim on phone, due to manufacturing defect, but this vehicle has several issues from the day of purchase which never had solved.
1) too noisy
2) so much vibration
3) after 700 rpm on running it becomes loud and it doesn't accelerate speed. Hardly crosses speed of 100 kmph. where as glamour i was having was crossing 120 and without noise (hardly 125 cc)
4) I have doubt about clutch system as after 16000 kms also gears are still hard.

Today had call with Mr. Dushyant, Head office of Hero Motorcorp and the way of talking was not proper and came to conclusion that i was telling lie after talking with supervisor at service station.

The way he disconnected line was very insulting, also tried to contact Director of Service Mr. Rakesh Nagpal, but call was never attended and was diverted to Mr. dushyant.

Hero Motorcopy senior management's approach was very insulting and treated like they were doing favour on us as they were attending the call.