Hero Motocorp — very poor service done at m/s aman motors, a-7, kh no. 30/2, main wazirabad road, brijpuri, | |||
Dear sir, I am abid khan (Mob [protected]) r/o 341/4, rajiv gandhi nagar, new mustafa bad, delhi - 110094, i own a hero bike model passion x pro, vehicle no. Dl5saq7665.. On 23-may-18, i got my bike serviced from hero moto corp’s authorized service station, m/s aman motors, a-7, kh no. 30/2, main wazirabad road, brijpuri, (Enclosed original invoice for your reference). You can clearly see that in the invoice, service center had replace the following items: A) engine oil B) sprocket set C) chain drive D) damper rear wheel E) strg. Handle The next day when i ride my bike i found that the bike kept on stopping in between, in the distance of 15 kms it stopped for about 20 times. I also observed that there was a noise from chain cover and the mileage of bike went to 38 – 40, earlier which was 55- 58. So i again took my bike to the service station on 30 may 18 and filled complaint and conveyed the manager about the issue after repair he assured me that the issue won’t repeat again. When i again ride the bike i found that again the bike was stopping and again there was a noise coming from the chain set. Further, on 3-june-18, while riding the bike, it suddenly got stopped in the middle of the way at about 11:30 pm (Late night) i had to walk along with the bike for about 4 kms. When i came back to home, i myself checked the plug which was changed at your authorized service center and found that the plug which was used was not original. I myself changed the pulug of my another passion bike. Enclosed herewith the photo of the plug which was mounted by engineers. I further, checked the bolt of the chain cover and found that it was not properly tightened and it was out from threads and chain cover was vibrating... I am really shocked to see the workmanship of your engineers... I work for a private compamy and it is not possible for me to visit service center again & again... Kindly give me the correct solution for the same... I await your reply in the subject matter Mohd abid khan Was this information helpful? | |||
Hero MotoCorp customer support has been notified about the posted complaint. | |||
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mene bike leke 12 manth hua abhi 3 mahine se chakar laga raha hu m meri bike dhup ki vaje se on nahi ho rahi h campni me jate to bolte ki abhi aaya nahi kal aata esa hi bol raha h bar bar sir probalam kya h itni badi kampany hoke bhi bar bar chakar laga rahe h
f kit ke liye