Himachal Road Transport Corporation [HRTC]

Himachal Road Transport Corporation [HRTC] — 6 hrs delay in bus

Ankit Mukherjee

from Manali, Himachal Pradesh

Address:

New Delhi, Delhi

Our hrtc ac volvo bus broke down many time before it came to halt in midway. After that 3 hrs were wasted in making unssuccessfull attempt to make the bus operational. After waiting for 1 hr, an ordinary bus came to drop us at bilaspur. Then 1 more hour wasted to wait for another ordinary bus which dropped us at manali at 5 pm. The attitude of bus driver and conductor were damm rude and arrogant. They were very lame in their approach to resolve the issue. They stopped at many points for their lunch and snacks even after knowing that we were way behind the schedule. I booked for ac volvo and got ordinary bus. Our whole plan got busted and 1 day has been completely spoiled. I need full refund of my bus ticket.

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Comments

Shivu96

from Samalkha, Haryana

I am traveling from Delhi to sujanpur and during the course of my journey, conductor was publicaly abusing with a fellow passenger. There were children and women inside the bus. It felt very awkward and shameful for me as a woman
JOURNEY DETAILS-
Date of journey- 24 April 2018
Boarding place and time- Delhi isbt 9.15pm
Bus number-HP 37 F 0127

Vaishali Arora01

from Delhi, Delhi

I was also one of the passenger travelling in the same bus. the driver misbehaved so much and didn't listen to any of the passengers. The bus stopped for so many times. And the point came when the bus finally broke down. All passengers were in trouble due to the foolishness of that driver. We got a delay of approx 6 hours. We had to reach manali before 11 am. And we reached there in the evening by 5 pm. whole travel mood got spoild. i paid for Ac volvo bus that costed me 1501 for one ticket. And if in return if you get ordinary bus. The passengers should be given refund. I need my full refund of the bus ticket. Otherwise i will take severe action against this. Attaching the photo of the bus with the number plate.