Himachal Road Transport Corporation [HRTC] — ac not working in volvo bus

Address:

Jugal bhawan Lower chakkar, Shimla, Himachal Pradesh, 171005

Today i am travelling from delhi to shimla in hrtc volvo bus with number hp63a4459, on seat number 7 and 8 with booking in my name (Ajay verma) passenger name: ajay verma ticket no: [protected] service no: 37 journey date: 29-may-2019 11:55 hrs (24 hours time format) seat numbers: 7, 8 amount: 1959 transaction status at hrtc: confirmed. Please carry any of your photo id during journey. T&c apply. Visit www.hrtchp.com
The ac of this bus is not working passengers are swetting, bus conductor tried to solve it but it did not work... I demand an refund for my ticket.