Himachal Road Transport Corporation [HRTC] — Complaint against semi deluxe (Routeid:588:delhiisbtkashmirigatebaijnath:7:29pm)

Website:HRTC

Respected concern,

I have booked a ticket for palampur from chandigarh.

Details:
Route id : 588 : delhi isbt kashmiri gate ­ baijnath : 7:29pm.
Ticket no. [protected]
Dep. Time from source :7:29pm
Journey date : 12/01/2017
Service class : semi deluxe
Source : delhi isbt kashmiri gate
Destination : palampur
Boarding place: chandigarh

I have been waiting for the bus and bus didn't enter in the bus stand. There is no information from any staff member from hrtc. I have been confirming with hrtc bus incharge chandigarh but they also have no information. Its a night before lohri so lot of crowd is there. I have called palampur bus stand for enquiry but no response from that side also. So its bad experience.
My fare is also wasted and no help from any staff. I have traveled standing upto una without any seat in winters in ordinary bus.

Please do some needful and reimbursed my fare.
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