Himachal Road Transport Corporation [HRTC] — doesn't pick the traveller starting roads are closed

Address:

Tribune chownk, Chandigarh, Chandigarh

Bus board was indicating the bus was travelling to solan via kalka still they resfused to travellers stating roads are closed and in morning while coming to chandigarh from kalka through a hrtc there was no such problem.
This is a big issue which always take place and no body means not a single authority works on such problems.
These conductors take whole power of running the bus and whole transportation system. I feel sorry for india where even the conductors, drivers and transportation doesn't even follow the royte which is pre-specified. I don't understand how these drivers and conductors take the whole power.. We are paying and traveling.. How can they refuse to travel the pre specified path and route.
We all know just because of traffic in kalka due to navratra and kali maata mandir how can they refuse. This is shame on the transport authority.
A place where kali maata reside you refuse.. Kehr se toh daro

# and shame
I know nothing will happen they will get some loophole and exit form the problem and trouble.. But shame on you.. Shame on hrtc by appointment of such staff.
Shame