Himachal Road Transport Corporation [HRTC] — Driver deliberately missed the pickup point.

Address:171005

This is to bring into your notice that the driver of bus number hp 63 5318 deliberately missed the pickup point (Ghora chowki) even though it was clearly mentioned in the e-ticket (Ticket number [protected]) i had bought for route id 1 (Shimla to kashmiri gate new delhi) on 2 nov 2016. This caused a lot of inconvenience as i had to book a cab to overtake the bus and board it at waknaghat. I would also like to bring into your notice that upon confrontation the driver and conductor lied that they had stopped the bus a bit ahead of the stop and started quarreling and misbehaving with me and the cab driver. This behaviour and service was not expected buy the corporation. I hereby request the corporation to refund me the whole amount of the ticket and the cab (Rs 500) amount because of the inconvinience caused and mental harassment done by the driver and conductor. I expect a prompt action and reply from your end. Thank you.
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    Himachal Road Transport Corporation [HRTC] Phone
    +91 17 7262 4582
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    HRTC Head Office,Shimla-3, Shimla, Himachal Pradesh, India
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