Himachal Road Transport Corporation [HRTC] — Driver deliberately missed the pickup point.
S
shailja joshi
from Gurgaon, Haryana
Address:
171005
This is to bring into your notice that the driver of bus number hp 63 5318 deliberately missed the pickup point (Ghora chowki) even though it was clearly mentioned in the e-ticket (Ticket number [protected]) i had bought for route id 1 (Shimla to kashmiri gate new delhi) on 2 nov 2016. This caused a lot of inconvenience as i had to book a cab to overtake the bus and board it at waknaghat. I would also like to bring into your notice that upon confrontation the driver and conductor lied that they had stopped the bus a bit ahead of the stop and started quarreling and misbehaving with me and the cab driver. This behaviour and service was not expected buy the corporation. I hereby request the corporation to refund me the whole amount of the ticket and the cab (Rs 500) amount because of the inconvinience caused and mental harassment done by the driver and conductor. I expect a prompt action and reply from your end. Thank you.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
Add a Comment
Share
Related Himachal Road Transport Corporation [HRTC] reviews
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment