Himachal Road Transport Corporation [HRTC] — got saved due to a huge accident

Address:

174021

Hi,

I am writing this with complete disappointment with the hrtc department that buses are provided but no emergency procedures are in place in case any technical issue happens.

I am stating the complete incident in detail so that you can understand a bit of the bad experience and right back what actions your department is taking to avoid such nuisance :

1) boarded ordinary bus (Bilaspur depot, route: sidhpur to delhi) on 15th aug starting point ghumarwin at 7:15 pm (Ticket attached) bus no hp69-4968.

2) as soon as the bus reached bilaspur, it was only fueled. Bus has not been checked for any technical work on the workshop.

3) the bus was going smoothly on its way but when it entered in chandigarh city then on every circle (Chowk) in direction of driver side curve there was weird voice was heard on rear excel (Below the seat no 30 as my seat no was 35).

4) as soon as bus reached chandigarh, i got off the bus and went straight to the driver and complained of that weird sound.

5) but the driver replied that he knew about it and began to tell that this little issue is inside the shaft and the driver did not descend from his seat nor did he check the bus.

6) just bus started from chandigarh city to delhi and that weird sound was being heard, but as soon as the bus got on the zirakpur flyover, the sound increased too.

7) as soon as the bus was running fast on the flyover, after the collision of the tires on the gaps in the flyover, the voice started to be heard horribly and the bus's other passenger began to talk over it.

8) as soon as the bus reached the toll plaza of ambala (Laldu), i saw from the window that a nut of a rear tyre came out and went to the road. When i saw this, standing on my seat, shouted loudly to stop the bus, then the driver went on one side and just stop the bus.

9) all the passenger came down from the bus and was surprised to see the last tire, one nuts were missing, and the remaining seven nuts were completely loose. These two tires of the bus could open up to the next two kilometers and could cause a major disaster.

10) after this, when the driver came down to see the tire, then i realized that i had complained to you on the chandigarh bus stand but you ignored my talk and put lives of 52 passenger at stake.

11) despite that, the driver did not accept his mistake and started putting all the defects on the technician of the workshop, that he did not tightly tie the tire nuts.

12) the tire drums of the bus were completely eroded and all the threads of the drum bolts were cleansed. The tires of the bus were not even able to be tight.

13) now the next biggest problem was how all the passenger reached their destination while the morning was about 2:15am in the morning.

14) the bus conductor was also not able to suggest any way. He was just giving a false assurance that he was arranging a spare bus.

15) after this, all the passengers were going on a little bit by doing a lift in hrtc' delhi route running buses of another depot.

16) when the arrangement of a spare bus was not available, i had to take a standing journey from ambala to delhi in hamirpur depot bus. By then it was 3 o'clock in the morning.

The question here is :

1) why the buses are not checked thoroughly before starting the journey?

2) why department can not arrange alternate buses?

3) the biggest question is, if the bus becomes an accident and if all the passenger gets dead, then who would have been responsible for that???

We need answers from your department on the action plan to avoid these issues in future.

Hoping to get positive result so that no one has to go through this bad experience.