Himachal Road Transport Corporation [HRTC] — I am complaining about the conductor and driver who were riding bus from Kunihar to Chandigarh via Baddi

Address:

Mandesar (Kuthar)

Hello Sir,

I want to file a complaint about the conductor and Driver who forced fully to dropped my sister and her children in the half way. Yesterday, my sister and her children were going back to Delhi from our place (Mandesar), so took this bus in the morning around 8:30 AM for Chandigarh. However this conductor keep asking them to leave the bus at Baddi and saying that this Bus will not go to Chandigarh. Even they clearly told him that the route of this bus is Chandigarh and they wanted to go Chandigarh, and will take bus from there to Delhi.
But this stupid fellow not ready to listen them and keep asking to leave the bus.
Sir, I really wanted to know why this misbehavior happened with them? Why that driver and conductor dint take them to Chandigarh, It was their regular route, Even that conductor was keeping staring very badly and shouting on them as they were travelling free of cost. And is it the right way to behave with the people of other state.
I strongly raising a complaint about the bust conductor and driver who were riding this bus yesterday morning (November 11, 2020). I am really requesting to take a strict action against them.
Hopefully you will revert soon.
Thanks,
Jyoti