Himachal Road Transport Corporation [HRTC] — illegal distribution of seats

Dear sir

I am travelling from reckong peo to shimla from hrtc bus with timings of 7pm from reckong peo.As the bus was coming from kaza so seats was almost occupied. I asked ticket counter guy for 2 tickets to shimla and seats as well. But he refused to give me seats giving the reason that its been occupied. After some time what i see is 4 passenger comes in with someone over phone call n they talk to conductor and driver..after that what made me surprise is dat driver and conductor offering 4 seats to those passengers and asking if they need any tea or something.i was first in the line to get the tickets but i m doing my whole journey while standing on one feet. So i m requesting the authority to kindly check into the matter and if any vip treatment is given to the ordinary passenger like me then kindly provide me the same number so that i can make driver talk to someone and get the seats next time.
Hope you will take suitable action
Date of journey:-18th june 2019
Bus number-HP25A 2294