Himachal Road Transport Corporation [HRTC] — misbehaving by hrtc counter staff delhi,

Address:vill-makari po-shaloan teh-ghumarwin distt-bilaspur, Gautam Buddh Nagar, Uttar Pradesh, 174028

Dear sir,
On 25 th oct 19 i came to kashmiri gate at 1700 hrs in the counter, i ask mr. Anil for delhi to sarkaghat (1805hrs) bus no 9473, he told me that, wait till 1745 hrs for chart. When chart came then he told me all seats are booked.

Then i asked him, how it is possible, seat 2 to seat 8 not booked online. Than he told me you go inside bus, i seated on seat no 2,
Now mr. Arjun ram came to near bus and told me these seats are reserve for rm, after some time 2 young boy came and told me these seats are allotted us. And these are our tickets. I refuse to leave seat.
Then they came with asi delhi police, i came outside the bus, i told this happened and i am disable, ex - army person, 58 years old.

Than asi delhi police & i went to mr arjun & anil, now asi told to both, arrange one seat to him. But anil misbehave to asi.

Now asi delhi police went with me to register complaint.
My complaint no 4955.
Ravinder singh
Mob [protected].

I request to you kindly issue sop for these seats to avoid the monopoly such people. If authorize reserve seat person not came, the seat allot to first come person in the counter. These buses are not personal property. People are govt servant.

Kindly cross check, whether rm told for seat?
If told, then ticket issued in the bus counter
This is very shameful to our hrtc, i hope such type of incident not happen in future.
Waiting your action.
Thanking you,
Ravinder singh
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Regularly night times conducter not return change whan ask them they misbehave (bas se utro, change lao, )i torched 29 Dec in 2n. Phager panesh bus i take totu _banuti rs 6/ he not return rs 4/ n say take it tomorrow/
I have cancelled the ticket online ticket no. [protected] on 27- Oct'2019 and got the sms that refund will process 5-7 working days, but yet not received

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    Himachal Road Transport Corporation [HRTC] Phone
    +91 17 7262 4582
    +91 17 7265 8032
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    Himachal Road Transport Corporation [HRTC] Address
    HRTC Head Office,Shimla-3, Shimla, Himachal Pradesh, India
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