Himachal Road Transport Corporation [HRTC] — non refund of cancelled tickets amount

I have cancelled my ticket [protected] for 16 apr 2020 (Kashmiri gate to jassur) on.22 march 2020. The amount refundable was 4712 after deducting cancellation charges 603. The amount has not been credited to my account., till date. I have lodged complaints on 6 and 8 april but no action was taken.
No of passengers 04
Boarding at isbt delhi kashmiri gate
Onboard at jassur
Bus type volvo himsuta
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Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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Most likely the fact is that you used a poor service. I, in turn, use only services that I can trust. For example, since I don’t have my own car, I have to rent it on a certain site. Most of all I like nissan skyline, which i rent on: https://www.zemotor.com/used-cars/nissan-skyline-rolling-chassis. I am very grateful to them, because they gave me the opportunity to earn money on their own car. I do not know what would happen if this quality service did not exist

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    Himachal Road Transport Corporation [HRTC] Phone
    +91 17 7262 4582
    +91 17 7265 8032
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    Himachal Road Transport Corporation [HRTC] Address
    HRTC Head Office,Shimla-3, Shimla, Himachal Pradesh, India
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